Felix2.com Policies & Procedures

PAYMENT. We prefer PayPal for immediate shipment, and also will accept personal checks or money orders, mailed the old fashioned way.

SHIPPING. Orders are usually shipped within THREE days of receipt of payment. We ship everything in USPS Priority Flat Rate mailers, and the estimated* shipping cost will be calculated when you check out. Shipping rates are designed to only cover our costs, including paypal fees, labor to pack and take to post office, and shipping supplies. Usually we can fit up to ten aluminum plates (4 lbs. / 1.8 kg) in a single package.All overseas orders are now shipped priority airmail.*Occasionally, we may ask for additional postage for unusually heavy or oversized plates (porcelain plates, long plates, New Jersey tins, cast aluminum plates, etc.)

We DO NOT supply tracking numbers as we take our packages to a small post office on the beach where they manually process the packages and we pick up the receipts/tracking numbers on the next trip. By the time we pick up the paperwork, customers usually have their packages.

On CANADA orders, please be advised that we are based in Florida. For some reason, Customs seems to scrutinize any packages being mailed from our great state, and expect delays up to two weeks for delivery to Canada. Beyond our control.

COMBINING SHIPPING WITH EBAY WINS. We are happy to combine shipping of FELIX2 website purchases with FELIX1 EBAY auction wins so long as all are paid for with one payment.

SUBSTITUTIONS. Most plates on this site are one-of-a-kind, and there is a slight chance your choice(s) may have already been sold at the time you place your order. In this case, we will offer a similar plate as a substitution or a refund. Because we do many shows and have a large license plate show in our warehouse every January, sometimes we sell plates that inadvertently remain on our site.

RETURN POLICY. We will take back any item you have bought for refund, less postage, a 10% restocking fee, and if paid for by PayPal, the 3% PayPal fee. We try and describe items as accurately as possible.

YEAR OF MANUFACTURE. If you are buying plates from this site to use as Year of Manufacture plates to register to your classic vehicle(s), please be aware that most of the plates on felix2.com have not been checked to verify whether they are "clear" to use for registration purposes. It is your responsibility to check with your local motor vehicle agency before purchasing the plates to make sure the plate can be used for registration. We are familiar with the Year of Manufacture programs in Florida and Texas, and in those states we do verify numbers, and we state that in descriptions for Florida and Texas only. Other states are vague and sometimes it is up to the whim of the local office whether to approve a plate for road use. We cannot be responsible if you purchase plates and then find the number is not clear, the type of plate cannot be registered, or the condition is not sufficient. We will be happy to answer any questions possible, other than if a number is clear or not, and in some cases can verify the number through a third party. Thanks for your understanding.

SPECIAL REQUESTS. We have tens of thousands of plates available. If you don't see what you want, just ask, via email: gobucs13@aol.com. If we have what you need, will post it on our website for purchase.